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Facebook: Waste of Time? | Social Media Today
excelente pensamiento acerca del facebook moderno
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The cost of doing business: The truth about social customer service | MyCustomer
“nquiries is only 55%, while on Twitter the global average is a response rate of only 32%. And even those that do reply, do not necessarily do so in a timely fashion – the industry benchmark for a response on Twitter is 357 minutes, a shockingly long time compared to for instance a call centre. But even that pales in comparison to the average response time on Facebook, which is a “
Posted from Diigo. The rest of Social Media Club Mexico group favorite links are here.
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